Frequently Asked Questions
Everything you need to know about your Dirt Devil products and orders.
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
How do I register my vacuum for warranty coverage?
You can register your product online through our registration portal using the model number and manufacturing code found on the rating label of your machine.
What is your return policy for floor care products?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days of delivery for a full refund.
Where can I purchase replacement filters and belts?
Genuine Dirt Devil replacement parts, including HEPA filters, foam filters, and drive belts, are available directly on our website under the 'Accessories' category.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. Please check our authorized international distributors for availability in other regions.
How do I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.